Refund Policy

At Awesome Photo Studio, we strive to provide top-quality photography services and ensure our clients are happy with their experience.

1Cancellations and Refunds

•Cancellations made at least 48 hours before the scheduled session are eligible for a full refund.
•Cancellations made within 24-48 hours of the session qualify for a 50% refund.
•Cancellations within 24 hours of the session are non-refundable.
•No-shows will not receive a refund.

2Photo Satisfaction Guarantee

•If you are not satisfied with your photos, we offer one free re-editing session.
•If you are still not satisfied, we may provide a complimentary reshoot at our discretion.
•Refunds will not be issued for dissatisfaction with personal appearance, clothing, or expressions.

3Technical Issues and Studio Errors

•If your photos are compromised due to technical malfunctions or studio errors, we will offer a free reshoot.

4Product Purchases (Prints, Albums, Digital Files)

•All digital file sales are final and non-refundable.
•Printed products (e.g., albums, canvases, framed prints) will be replaced if they arrive damaged or defective. Please report any issues within 7 days of receipt.

5Special Promotions & Gift Cards

•Refunds are not available for discounted services, promotional packages, or gift card purchases.
•Gift cards are transferable but non-refundable.

6Refund Processing Time

•Approved refunds will be processed within 5-10 business days.

For any concerns, please contact us at contact@apstudio.com. Your satisfaction is our priority, and we are committed to resolving any issues!